What should be enabled for users who need to edit articles in Salesforce Knowledge?

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To enable users to edit articles in Salesforce Knowledge, the Manage Articles permission is essential. This permission allows users to create, edit, and delete articles as needed. By granting this permission within the user's profile, they gain the necessary access to make changes to the content of the articles, ensuring that the articles reflect accurate and up-to-date information.

Other options, while related to different aspects of article management, do not directly grant editing capabilities. For example, audit logs for article changes provide a record of modifications made to articles but do not affect the ability to edit them. Similarly, publishing workflow access pertains to the process of getting articles reviewed and published rather than the ability to edit them directly. Lastly, standard article creation permissions are important but do not specifically encompass editing rights, making the Manage Articles permission the most critical for enabling users to edit existing articles.

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