Which feature allows knowledge articles to be created from Salesforce Chatter Answers?

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The feature that allows knowledge articles to be created from Salesforce Chatter Answers is the knowledge article submission process. This process enables users to collaborate and convert discussions from Chatter into formal knowledge articles, streamlining the process of knowledge management within the organization.

By utilizing the knowledge article submission process, companies can ensure valuable insights and answers shared in the Chatter environment can be captured and formalized, enhancing the overall knowledge base. This not only helps in maintaining consistency in the information provided to customers but also encourages user engagement and contribution to the knowledge infrastructure.

The other options, while related to different aspects of the Salesforce environment, do not specifically pertain to the capability to create knowledge articles directly from Chatter Answers. This is a unique function of the submission process that emphasizes the link between collaborative discussions and knowledge creation.

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