Which recommendation would best manage credit requests submitted by hospitals using Service Cloud?

Using cases to track credit requests and route them to regional teams is the most effective recommendation in managing credit requests submitted by hospitals in Service Cloud. This approach leverages the standard functionality of Salesforce, allowing for a robust system to handle customer service requests efficiently.

Cases are specifically designed for tracking customer interactions and follow-ups, making them ideal for managing credit requests. They provide built-in tools for escalation, collaboration, and tracking the status of each request, ensuring that hospitals receive timely responses and that the requests are handled appropriately.

Furthermore, cases can be easily categorized and prioritized based on various criteria, allowing for efficient routing to the appropriate regional teams. This ensures that the requests are managed by the staff best equipped to handle them, which can improve response times and customer satisfaction.

Custom reporting and workflow automation can also be utilized with cases, providing visibility into request patterns and helping to streamline the process over time. Overall, the use of cases provides a comprehensive and scalable solution for managing hospital credit requests effectively.