Which statement is true regarding Salesforce Chatter Answers? Choose 3 answers.

The statement regarding escalating a question to a case is true as it highlights an important functionality within Salesforce Chatter Answers. This feature allows users to seamlessly transition from a community-driven question-and-answer environment to a formal case submission. This is particularly valuable because it enables organizations to capture critical information and service issues raised within the community and manage them through established support practices. When a question cannot be answered adequately in Chatter, it can be escalated directly to a case, ensuring that the customer's needs are addressed efficiently.

Chatter Answers facilitates collaborative support and knowledge sharing among users, but sometimes, issues require more personalized handling or the official support structure of a case. This escalation mechanism exemplifies the integration of community-driven responses with robust service processes, promoting effective resolutions and better customer service.

While other statements about exposure to partner portal users, external user subscriptions, and the creation of knowledge articles from answers can involve nuances specific to organizational settings or configurations in Salesforce, the key functionality of escalating to a case stands out as a direct, actionable process beneficial for customer support scenarios.