Which three steps should be considered when deploying the Service Cloud console to a support team?

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When deploying the Service Cloud console to a support team, it is crucial to consider steps that are foundational for enhancing user efficiency and experience. Customizing highlight panels for all objects is an important step because highlight panels allow users to see key information at a glance, enabling them to handle customer inquiries more effectively.

Highlight panels provide quick access to the most relevant data related to a record, ensuring that support agents can respond to customer needs promptly. By personalizing these panels based on the support team's requirements, you enhance the overall usability of the console, allowing users to focus on primary tasks without sifting through irrelevant information.

While other choices might play a role in the deployment process, customizing highlight panels directly impacts the efficiency and effectiveness of the support team in their daily operations with the Service Cloud console.

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